Mike's assignment with VSO working in Organisational Development (OD)

Monday, April 12, 2010

Crimimal Record fingerprint check in Accra

This is a very functional entry, for the benefit of anyone else wanting a criminal record check in Ghana, e.g. to cover time volunteering in Ghana when seeking a CRB (Criminal Records Bureau) certificate in UK on return. If that's not you, please skip this.
Who knows whether it would be the same for you - but this was our experience:
1. Go to Police Headquarters (CID), near Danquah Circle in Accra
2. Ask where to go - told room 22 on second floor.
3. In room 22. told to go to room 5 on ground floor
4. In Room 5, told to go to end room on ground floor.
5. Shown into very crowded end-room where most of the rest of the action happens
6. After being in wrong queue, discover we need to fill in a form first. Get 2 copies of form from man in corner desk and complete them. Interpret codes, e.g. "ED" = Expiry Date on passport.
7. Pay cashier - for each of us it's 5 cedi plus 15 cedis. I think the 5 cedi fingerprinting charge was going to be 200 cedis if we did not have Ghanain residence permit - so show passports. Wait while cashier processes various payments, then get our change and passports back.
8. Supply forms to finger-printing man.
9. Queue up to get photo taken in next door room. Unclear whether this is next thing to do, but was probably a good thing to do next, because photo printing takes a long time after the photos are taken.
Queue is very uncertain for this, various pushing past, but eventually have photos taken.
10, Queue up for finger-printing. Queuing is perhaps unnecessary because the finger-printing man is working through forms  in order, but you never know..
11. Get finger-printed. Wash hands.
12. Wait outside photo room (still in end-room) for photos to be printed. Again, much doubt re queue-jumping (and since people waiting for forms, for payment, for finger-printing, for photographing, or for photo-printing are all in the same small room, the 'queues' or scrums are all overlapping).
13 Wait more. Get involved in discussions re why people are pushing past others. Meet man from Walewale!
14. Eventually our photos are printed. (By the way it's no good taking your own). My name is called out  in the photo room. Since this is behind a closed door I'm lucky to hear it.
15. Collect photos and take them to man in corner desk (see step 6).
16 Man at corner desk unites application form, fingerprint paper and photos.
17. NOW we have to take this to Room 5. Where we find that the result can indeed be collected, but in 2 weeks time (we had been told it was one week). We are going to ask a VSO driver to do this, armed with signed receipts.

End-to-end time for this visit - 2 hours.
There's occasional criticism from officials about people not following the process. There is a lady there who is trying to be  helpful - I acknowledge this and suggest to her though that if the process was defined and posted up on the wall then people might know what to do. She says "Ah - you mean No1... No. 2...." - she sees the point.

So we needed, each:
passport with Ghana residency permit, 20 cedis, 2 hours at least.

Fingers crossed

Accra for a day

This is Kintampo, which compared to an average British motorway services has much better mango markets but much worse toilet facilities. Hey, you can't win 'em all.
We arrive in Accra Monday at about 4 a.m. and the Crown Prince hotel where we are staying Monday night allow us a very early check-in! The facilities are pretty basic, and the running water stops running, but it's a good deal for us to get one and a half nights for the price of one. When we wake at 7 there is no-one to make breakfast, but we find Josephine at a street stall who is able to make tea, toast and omelettes. While she does this she sings a succession of Christian songs - e.g. "many things have happened in my life - nothing can take away my joy..." and hearing her you wouldn't doubt it. Sorry, can't add the video now!
The day continues with a morning at the police station (see separate blog entry), and a useful afternoon in VSO.  I give Terry an informal update on recent OD activities, and Charlotte and I each have useful meetings with our boss Dora on key issues in the Education Programme in general (me) and in Walewale (Charlotte). In particular, from my viewpoint, we establish an informal proposal as to the quorum of people to be involved in Education organisation assessments in future, and apply it to propose what should happen when for the assessments not yet started. That's followed by a series of phone calls to the volunteers in question - all of whom knew what they were hoping to be agreed, and all are very happy with the outcomes.
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The day finishes with a Chinese meal at "Tip-Top restaurant" in Oxford Street with  Katherine.& Emily.

Sunday, April 11, 2010

Athena's leaving party - weeekend in Tamale

It's Athena's leaving party in Tamale, she's going back to the Philippines next week.
We never seem to have a photo of both of us with Mar and Mark, so we take the rare opportunity for this rare picture. Then the rare opportunity occurs again on Sunday.

We try to talk to all our children and their other halves once a week, typically Sunday, but sometimes conditions work against us - here is Charlotte trying to talk to Tom & Sarah from the coach station in Tamale before we take the overnight bus to Accra.

Friday, April 9, 2010

Navrongo and Zebilla

Charlotte & I decide to go to Zebilla (volunteers at Ghana Education Service) via Bolga (Widows & Orphans Mission, helping with Human Resource Policies)  and Navrongo (cousin Sam at the Teacher Training College). Not quite on the way, but not far off. A swimming-pool not in use is a pretty sad sight here though.
We see a little of the end of inter-college Sports - the 100 metres here. They start (after a false start - "red card" for the unfortunate offender), they run past, somebody wins.
This is an opportunity to meet Sam's boy-friend Grahame, visiting from VSO Cameroon - although he's not directly involved, it's useful to hear a little about Organisational Development in VSO Cameroon.
We stay overnight with Sam's colleague Mary, seen at the back with Charlotte - thanks Mary!
Then on to Zebilla.
This is the spot, having just alighted from the tro-tro, where Charlotte takes & makes some crucial phone calls. We had discovered that Organisational Development activities could be funded or subsidised by VSO, and Charlotte manages now to facilitate phone calls between Seidu (Walewale GES OD Lead), the GES Director (on a workshop in Tamale) and Dora from VSO Accra, which result in a written request being prepared in Walewale for us to take to Accra on Monday. 
Many more pigs in Zebilla than at home  in Walewale, but Walewale is very Muslim
Lunch in Zebilla, with Stephen (governance), Ellie and Cherith (new volunteers in Feb/March) and Pat the Management Support Officer who like Stephen was part of our intake.  We explore how Organisation Assessment could take place in Zebilla GES Office, with limited time available for Pat to drive this, and Pat settles on her preferred approach that would explore all the issues via five time-boxed workshops, one per week in May. Talking through some of the example and illustrative materials helps Pat and Stephen to make choices on how to recommend  the assessment should happen in Zebilla.
We have a stroke of luck at the end of the afternoon in finding a tro-tro going all the way west to Bolga and then south beyond Walewale. Then, back home, we're visited by Seidu with the vital piece of paper - request for funds. In Walewale we're trying to integrate the VSO Organisational Development Planning process with the existing Annual District Educational Operational Plan, and the request is for funds to support the necessary joint workshops - Seidu is, we're glad to say, looking ahead to the whole year in terms of budgeting for this - good indication of sustainability! 

Wednesday, April 7, 2010

A landmark

This is a notable day. For the first time since 1997 we are not parents of teenagers (Daniel is 20 today). Charlotte has a beer to celebrate - her first since typhoid.

Tuesday, April 6, 2010

Email recovery ... episode 28.......

This isn't the best place to log this, but I'll put it here in case it helps someone  who Googles here.
The Vodafone USB modem has misbehaved again consistently on Vista with "RAS Error code 6". The Vodafone helpline which I'm getting very used to is not much help, I'm kept on hold, promises to phone back not fulfilled, clearly no knowledge at the other end as to what the error message  from their own software means.

But it hasn't worked since Saturday afternoon, and I check Windows Update and see some updates applied then. A Restore to the prior state resolves the problem. If the Vodafone helpline person ever phones back as he promised to then I'll tell him how to fix the problem..

Charlotte has been in to work briefly but is sleeping a lot and hopefully recovering from typhoid.

Since this is a technical entry I'll illustrate it with Powerpoint. I do my write-up for the OD Forum, including the "OD Success" diagrams that the Education volunteers prepared, and send it on to Accra to be completed (with break-out group output where I wasn't in the group) and published.

Monday, April 5, 2010

A well-planned Easter weekend

Jemimah organises our Easter weekend. We have planned ahead and Fati has filled the fridge with meals. Charlotte is banned from the kitchen while recuperating from typhoid.
The keen-eyed reader may spot that the movie schedule included "Pride and Prejudice", which we see in two sittings on Saturday and Sunday nights.
Fati takes Jemimah to catch the Bolga bus on Monday morning because Widows' and Orphans' Movement has a picnic for Easter Monday.

Thursday, April 1, 2010

Janet's leaving

Janet leaves Walewale tomorrow, and so after dinner at our house there is a date for drinks at Moonlite Spot at 7.30. A number of head-teachers have been invited. We're running  a little late and don't get there till 7.45 pm - and they're all there! They decided as a demonstration of punctuality to Janet to be there on the dot "British Time".
I missed the head-teacher photos, but here as part of the "Leaving Drinks" are Andrea, Fati, Mashood and Janet.
Janet leaves on the morning of Good Friday - the three head-teachers have hired a pick-up to take them all to see the hippo sanctuary and then on to Kumasi

Diagnosis - and back to Walewale

To hospital in Tamale - the Kabsad hospital (behind Charlotte in photo) where VSO has an arrangement. Within an hour Charlotte sees admin, nurse, doctor, lab, doctor again for the results and diagnosis - typhoid - and pharmacy. Tremendously efficient, wonderful service. We return in a taxi,  Charlotte clutching a bagful of drugs, relieved to know what's wrong.
To answer the most common questions: yes you can catch typhoid despite immunisation, but the symptoms may be reduced. It's a risk wherever there is open drainage - a fly that flies from human waste in the gutter and then onto your soft drink bottle could be the carrier - that's why people often try to keep their bottle tops on when not drinking. We have 5 days drugs.
Earlier we had said our farewells to Yarrow and Veronica at the Radach Centre. There wasn't going to be a photo of Diana until she said "We will miss you" so we had to snap her too.
We found a big Bolga bus (costs more but does go beyond Walewale to our house) and then realised our tickets would only get us stools in the aisle, but I persuaded my neighbour to give up his seat for Charlotte.

The different paths to our VSO placements

THE PATH TO CHARLOTTES PLACEMENT

Jan 2009 - With 2 younger children still at university, Charlotte & I apply for short-term work with VSO. Both turned down - I think they aren't taking people short-term unless they have development experience.
(For more insights, see MORE INSIGHTS below).

Feb 2009 - Charlotte offers to go long-term and her application is reconsidered. I will be able to be more flexible (e.g. travel back to UK) if I am her Accompanying Partner (i.e. not volunteering).

April 2009 - Assessment Day, and Charlotte is accepted.

May 2009 - I start to wind down client work, because there is much to be done before we can go overseas.

June 2009 - Preparing to Volunteer course, for both of us.

Charlotte accepts placement in Northern Ghana. We have decided that I will go out with Charlotte to begin with before returning to UK after some weeks abroad.

July 2009 - Skills for Working in Development course for Charlotte.

August 2009 - Family holiday for 9 (Mike, Charlotte, Tom, Sarah, Peter, Abi, Anna, Daniel and Kate) in Normandy.

Sept 2009 - Anna's 21st party - we couldn't go abroad until after this.
The most common question in September is "Mike, how long are you going out for?" The answer is "I don't know - will decide that when we're out there". Final preparations and off to Ghana. Very busy getting ready to go, but when I'm out there I expect to have plenty of free time for a few weeks...
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THE PATH TO MY PLACEMENT

Sept 2009 Day 2 of In-Country Training - I volunteer to assist VSO Ghana with Organisation Development. For more details, see blog over Oct-Nov 2009. I can't claim any expenses, but volunteers are very gracious at inviting me to stay overnight.

Dec 2009-Jan 2010 Back home, collect Anna and Daniel from university, back out to Ghana for 2 weeks over Christmas (see Charlotte's blog), take them back to university.

Jan 2010. Skills for Working in Development course for me.
Start official placement as Organisational Development Adviser.

So one irony is that I have ended up with exactly what I applied for - a short-term volunteer placement that doesn't clash with university holidays. (Business and Trustee commitments would also have prevented me coming out for 12 months).

The other irony is that I thought it unlikely that Charlotte & I would find work in the same place - she was likely to be in a remote deprived area like Northern Ghana, and I was likely to have a national role given my skills. But now I have a national role, based in the deprived North where most of the volunteers are, which is much better for supporting them than back in Accra, the capital city down South on the coast.
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MORE INSIGHTS - are available here (from our church website in Jan 2010)

What’s In, What’s Out.

The Shenley Christian Fellowship blog gives the opportunity for people in the fellowship to share what’s on their mind with a wider audience. This blog entry comes from Mike Cashman who is an SCF Trustee as Head of Finance.

I’ve just seen a burnt area of semi-forest in the Mole National Park in Ghana. The park ranger explained that fresh grass grows a few weeks later, strong and nutritious, and attracts the wild animals.

What does this have to do with the New Year, the call of Abraham, and being a husband, father, Christian, church member, and professional roles as well? Well, let’s see….

In September 2008 our Church Leader Chris Doig preached on Genesis 12:1, the call of Abraham which came when Abraham was comfortable and settled in Haran – Abraham heard God’s call and left his comfort zone. Later Abraham made a move to Egypt which appears to have been his own idea, and that didn’t work out too well. So - sometimes God calls us to move, and sometimes he calls us to stay, and it’s good to discern which way he is calling. In September 2009, after reflecting on this message, Charlotte (my wife) and I found ourselves in Ghana with Voluntary Service Overseas. Definitely out of the comfort zone.

We can apply this message about God’s call beyond physical movement. Sometimes we need to keep on doing what we’re doing – using the gifts he gave us in our various roles, e.g. Christian, husband, father, church member, professional roles, and indeed our roles in social, community and leisure activities (e.g. gardener, goal-keeper, unofficial agony aunt, devotee of our favourite TV series or soap opera). It may be a juggling act or a plate-spinning exercise, but we feel we are just about managing to fulfil each role. But sometimes there are things that just need to be removed from our lives – not to say they’re wrong, but they just need to go to make space for new growth. I’m not referring to temporary disciplines like giving up chocolate or TV for a while – I mean cutting something right out of your life. Sometimes a friendship is one that no longer benefits either party. (I hasten to add that I have no-one in mind personally as I write this!) Maybe that solo sporting hobby which dates from your unmarried life needs to make way for hobbies which involve the family more.

Our change was a little radical. We both removed many professional and community roles from our lives, trying to do this in an orderly fashion. For Charlotte this included teacher, parish councillor, magistrate, chair of Loughton Residents’ Association, school governor, school governor trainer. What Charlotte found hardest to give up was home and face-to-face contact with friends and family. What else had to go, at least for a while? TV, sweet things in general, newspapers, car-driving, on-tap hot water, to name a few. (Not as many as we feared – we’re glad that much of the time we have running water, internet, email and phone contact). But in working out how we would follow a call to Ghana, some things were the rocks of certainty – for example I would still be a Christian, still a husband, still a dad, still a Church member, but no longer do I swell the viewing figures for ‘Match of the Day’.

January – the month which for the Romans was the month that looked forwards and backwards – is not the only time we can assess this question, but it’s a good time to do it. What is in your life? What perhaps is worth taking right out, even if that is painful, to make space for fresh growth? What might God be calling you to do which is completely new? What fresh growth could occur when there is space for it? Or – as you look at how you are fulfilling the various roles God called you to, do you feel his pleasure and encouragement to continue on the same path?

Mike Cashman is an independent programme management consultant based in Milton Keynes, currently assisting with organizational development in Ghana on a short-term basis. He is married to Charlotte, who is the VSO (Voluntary Service Overseas) Teacher Support Officer in Walewale, Northern Ghana. Mike and Charlotte have four children and two daughters-in-law, aged between 19-26.